Privacy Policy

Privacy Policy for Ashley’s Heating and Cooling LLC   

 Effective Date: 12/14/2024 

 At Ashley's Heating and Cooling LLC, we respect your privacy and are committed to protecting the personal information you share with us. 

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.  

 1. Information We Collect We may collect the following types of information:

a. Personal Information  

• Name, email address, phone number, and address  

• Payment information (when making purchases or payments)  

• Details related to your HVAC system, such as service history or equipment type. 

 b. Non-Personal Information  

• IP address, browser type, and operating system  

• Website usage data, including pages visited, time spent on the site, and referral sources  

 c. Cookies and Tracking Technologies  

We use cookies and similar tracking technologies to improve your browsing experience. Cookies collect non-personal data such as:  

• Preferences and settings  

• Analytics data for site improvement  

 2. How We Use Your Information  

 We use the information we collect for the following purposes: 

 • To provide HVAC services and respond to service requests  

 • To process payments and deliver products 

 • To improve our website and customer experience 

 • To send updates, promotional offers, or service reminders (you can opt out at any time) 

 • To comply with legal and regulatory requirements   

3. Sharing Your Information  

 We do not sell your personal information. However, we may share your information in the following circumstances:  

• Service Providers: With third-party vendors or contractors who assist in providing our services (e.g., payment processors, delivery companies).  

• Legal Compliance: To comply with legal obligations, enforce our terms, or protect our rights. • Business Transfers: If Ashley's Heating and Cooling LLC is involved in a merger, acquisition, or sale, your information may be transferred to the new entity.  

 4. How We Protect Your Information  

 We implement industry-standard measures to protect your personal information, including:  

 • Secure servers and encryption for payment data 

 • Restricted access to personal data within our organization  

 • Regular monitoring of our systems for vulnerabilities  

 5. Your Rights  

 Depending on your location, you may have the following rights:  

• Access your personal data and request a copy  

• Correct or update inaccurate information  

• Request deletion of your personal information (subject to legal obligations)  

• Opt out of receiving marketing communications  

To exercise your rights, contact us at service@ashleyshvac.com or 330.933.1977.  

 6. Third-Party Links  

 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.  

 7. Children’s Privacy  

 Our website and services are not directed at children under 18. We do not knowingly collect personal information from children.  

 8. Changes to This Policy  

 We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.  

 9. Contact Us  

If you have questions about this Privacy Policy or how we handle your information, please contact us:  

• Email: service@ashleyshvac.com  

• Phone: 330.933.1977 

• Address: P.O. Box 16, Greentown, Oh 44630